For the 3rd straight year in a row, the discount department store ranks at the top of the shopping list for customer experience, drawing in new customers, and loyalty. With over 1,100 stores around the US, Kohl’s was found to be the favorite department store among 6,900 survey respondents.
What do you think of the top 10 list of favorite department stores? Are they your favorites?
- J.C. Penney
- Coldwater Creek
- Ann Taylor LOFT
- TJ Maxx
- Old Navy
source Forbes; image source Daniel Acker/Bloomberg via Getty Images